Privacy Policy
Effective Date: From 2026 January 01
1. Introduction
3Vision Labs (???we,??? ???us,??? or ???our???) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, products, and services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
We collect only the information necessary to provide and improve our services.
2.1 Information You Provide Directly
This includes information you voluntarily provide when registering, purchasing, or contacting us:
Account Information: Name, email address, username
Contact Information: Phone number and address (if provided)
Payment Information: Billing details required to process payments
Note: Payment card details are processed securely by trusted payment gateway providers and are not stored on our servers.
2.2 Usage Data
We may collect limited technical and usage information, such as:
License activations
Feature usage
Basic interaction data related to our services
3. Cookies and Tracking Technologies
Our website uses only essential cookies required for proper operation and security.
These include:
Session Cookies: Maintain login sessions and ensure secure access
Security Cookies: Protect against security threats such as CSRF attacks
We do not use cookies for advertising or profiling.
4. Use of Your Information
We use collected information for the following purposes:
To create and manage user accounts
To process payments and deliver purchased products or services
To provide customer support and respond to inquiries
To improve system performance and user experience
To comply with legal and regulatory obligations
5. Sharing of Information
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
We may share limited data only with trusted third-party service providers strictly for business operations, such as:
Payment processing
Website analytics
These providers are contractually obligated to protect your information and use it only for the intended purpose.
6. Third-Party Services
Our services may rely on third-party platforms, including:
Payment Gateways: For secure transaction processing
Analytics Tools (e.g., Google Analytics): To understand traffic and improve usability
These third parties have their own privacy policies, and we recommend reviewing them.
7. Data Retention
We retain your personal data only for as long as your account remains active or as required to fulfill legal and business obligations.
8. Account Deletion
You may request deletion of your account and associated data at any time by contacting:
Once deleted, your data will no longer be accessible, except where retention is required by law.
9. Data Security
We implement appropriate technical and organizational measures to safeguard your information, including:
SSL/TLS encryption
Secure password hashing
Access controls
Regular security updates
While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.
10. Your Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
To exercise these rights, contact us at support@3visionlabs.lk.
11. Children???s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
13. Contact Us
3Vision Labs
76/B, Akkarawissa,
Mirigama 11200,
Sri Lanka
???? Email: support@3visionlabs.lk
???? Phone: +94 76 12 48 041